NewimprovedBuilder / ExperiencesAnalytics
What's new and better in Appcues: October 2026
What's new
- Build an Appcues experience from Claude, ChatGPT or Cursor
- Surveys in Flows 2.0 and Embeds, with branching on every answer
- Send NPS promoters and detractors to different next steps
- Track each campaign and tactic against its objective
- Access all your experience analytics data without an export
What's better in surveys
- Answer options.Single and multi select questions can shuffle their answers to reduce order bias, and add an "Other" option where people type their own answer.
- Character counter.A text input question with Max characters set shows a character counter.
- Integrations.Survey block answers in Flows 2.0 and Embeds reach the Slack, HubSpot and Salesforce V2 integrations. If you set one up before this change, open its card and selectReconfigure, or the answers won't arrive.
- Targeting on answers.Answers to survey blocks in Flows 2.0 and Embeds are saved to the user profile, so you can target on them in another experience.
What's better in the builder
- Load time.The experience editor and preview load about a third of the code they used to, so they open faster.
- Preview from the current step.In Flows 2.0 and Embeds, start a preview on the step you're editing instead of clicking through the ones before it.
- Stable selectors.While picking an element, hold A or T to highlight elements with a uniquedata-appcuesordata-testidattribute.
- Tooltip previews.Unanchored tooltip steps show an image preview in the builder.
- Experience pickers.Dropdowns that list experiences in the builders, mobile included, sort by last updated instead of alphabetically.
- Embeds that replace content.Turn on Show replaced content on completion and the page's original content comes back when the user finishes the Embed.
What's better with Appcues AI
- Click to track events.Appcues AI and the MCP Server can create, update and archive Click to track events. New events start Disabled so you can check them first.
- Theme setup.In an account without a modern Theme, Appcues AI helps you set one up before it builds, starting with legacy Themes you can migrate.
What's better in the Appcues App
- Themes.Set your default Theme, clone, deactivate or delete Themes from the Themes page. You still edit styles in the builder.
- Checklist settings.Checklists have their own settings page.
- Mobile publishing.Target & Publish in the mobile builder opens the experience's settings in the Appcues App, the same page web experiences use.
- Objectives.A campaign or tactic objective shows its Key Moment's setup, so you can check what counts without opening it.
- Segments list.Counts are cached and refresh in the background, so the list opens without waiting on every count.