Changelog
Follow up on the latest improvements and updates.
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new
Studio
Builder / Experiences
Monitor changes with Flow history
⭐️ What is Flow history?
Flow history shows the details of who published, unpublished, or pushed changes to a web flow, and when those changes were made.
💡 What can I do with Flow history?
Seeing unfamiliar changes in a Flow? Take a look at the history for a complete list of those who published and unpublished it.
🚀 Ready to dive in?
Flow history is live and available for all customers ⎯log in and open the analytics page of a Flow to see its history.
new
Studio
Analytics
Segmentation
Track and engage customers better with Accounts
⭐️ What's changed?
See a full list of your accounts, track their adoption and usage over time, and target them with experiences⎯all inside Appcues. 🎉 Take a two-minute tour for a quick look ->
💡What are Accounts?
Users are the individuals who engage with your app, and accounts represent the larger entities or organizations they belong to. Now, you can connect your CRM or other data sources with Appcues to track how these accounts interact over time, helping you customize your in-app experiences more deeply.
📌 Why Accounts?
We've always been hyper-fixated on helping you build experiences to grow user adoption. But to engage and retain customers you also need to understand and drive behavior at the company level.
🎯 What can I do with accounts?
Dive into a list of accounts and their individual profiles to:
- Answer complex questions:Which accounts are active and engaged? Is their usage increasing? Who is the power user I should be reaching out to?
-> Get these answers and more with an aggregate view of adoption, including key metrics like Daily Active Users (DAU), stickiness, and usage trends over time.
- Scale account interaction:See all company properties available for targeting and pick and choose from them to launch flows, checklists, and everything else.
-> Notify users about upcoming renewals, connect customers to their CSM, drive upsells based on plan type, and more.
🚀 Ready to dive in?
Accounts are live for all customers on all plans. To start using them, pass your company-level data to Appcues in two steps:
- Ensure you're sending group data to Appcues by associating individual users to the right group via the .group() call in the Appcues SDK (the same dev team member who installed Appcues for you can do this within a few minutes). 💫
- Optional: Enrich individual Account Profiles with data from HubSpot or Salesforce.
Questions? Chat with our team or join our upcoming webinar.
new
improved
fixed
Studio
Builder / Experiences
Analytics
Mobile
Segmentation
February 2024 Updates
What's New
New & improved 🆕✨
- Cookies:As of version5.0.0, the last use of cookies by the Appcues SDK has been deprecated. 🍪🎉
- Create a Segment from a CSV file:Quickly generate segments when you upload a CSV of User IDs. Simple, yet powerful. 🪄
- Flow Analytics:Now, filter individual flow analytics by a Segment to dig deeper into how flows are performing for key groups.
- Pin Impressions:See how many users are eligible to see a pin alongside the total number of clicks for more insight into where users need help.
- Segments:Double-checking your targeting criteria before publishing is now easier. Any segment included in targeting conditions now links directly to the segment itself, making it simple to ensure it's the right one.
- Journey Analytics:Streamlined analytics now in Journeys! Quickly see key metrics (like users seen, impressions, issues, and more) for flows, checklists, pins, and banners right on a Journeys canvas, making it easier to build and view complete journeys in one place. 😍
- Localization for Mobile Flows:RTL languages are now supported for native mobile app localization. When building, toggle back and forth on the top menu to switch from LTR to RTL.
- Mobile Actions:Enhance your native mobile app with Actions. Now, place an action on an image, GIF, header, emoji, or anything else built with Appcues and guide users to another flow, advance a step, navigate to a page, update a user property, and more. 📱
- Debugger:Group identified and its properties are now displayed in the debugger.
Coming soon 🚧👀
- Accounts:Soon, see a full list of accounts, track their adoption over time, and target them more easily.
- Mobile Flows in Journeys:Include mobile flows on a Journey canvas for a complete view of in-app experiences within your native mobile app or multi-channel product.
- Survey Responses in Studio:Soon, survey responses will show up right where you want them⎯inside Appcues (without the export). Email Lindsey to join the beta group. 🚀
Bug fixes 🐛💥
- Pins:We fixed a bug where users were unable to switch between pins built on different URLs.
- Users List:We fixed an issue where Users IDs were being identified as unix timestamp and being rendered as dates in the Users List.
new
Studio
Analytics
View flow performance on a Journeys canvas
⭐️ What are Journey analytics?
See more of what matters in a single view with users seen, goal completion, and issue metrics right alongside your complete Appcues Journey.
💡 What can I do with Journey analytics?
Now, you can visualize all of your connected in-app experiences and their performance right in the same spot. Plus, share the link to a Journey so key stakeholders can be informed about what users are seeing and how those experiences are doing.
🚀 Ready to dive in?
Journeys is available for all customers ⎯log in to build a journey today.
If you aren't sure how you might utilize Journeys, explore our support doc or an example of how we've used it here at Appcues.
new
Studio
Segmentation
Build an Appcues Segment from a CSV
⭐️
What's new?
Generate new segments when you upload a CSV of User IDs. Simple, yet powerful. ✨
💡
What can I do with segment upload?
Quickly create segments of hundreds or thousands of users for flow targeting when you upload a list of User IDs. Create a custom-made list or export one from another tool you use, ensure the first column contains User IDs, and upload the list to build a new Segment.
After you upload your list, you'll see helpful information like file title and upload date. Plus, you can re-download the file at any time.
🚀 Ready to dive in?
Segment upload is available for all customers⎯log in to upload a a new segment. For help getting started, check out our support doc.
new
improved
fixed
Studio
Mobile
January 2024 Updates
New & improved 🆕✨
- Localization for Mobile Flows:Translate your in-app experiences into other languages to onboard, educate, and support users in their native language. Learn more or check out our support documentation. 🥂💬
- Webhooks - NPS Started:We 👂 your requests, and we’ve addedNPS Startedas an available event for your custom webhooks, allowing you to create better NPS metrics in your external dashboards.
- Segment Estimates:Across the Appcues platform, Segment estimates now include mobile-only users for more complete approximations of the Segment user count. 🎉
- Overview Page:Similarly, the handy metrics cards on your Appcues Overview page (Flows Shown,Users Reached, andFlow Frequency) now also account for mobile users and mobile flows.
Coming soon 🚧👀
- Journey Analytics:Soon, see key metrics (like users seen, impressions, issues, and more) for flows, checklists, pins, and banners right on a Journeys canvas.
- Mobile Flows in Journeys:Soon, you'll be able to include mobile flows and experiences in your Journeys, providing a complete look at in-app experiences for your mobile app.
- Account Profiles:Soon, see crucial company-level data and metrics from various sources inside Appcues for a comprehensive view of account engagement. Join the beta.
Bug fixes 🐛💥
- Scheduling:Fixed an issue causing the scheduling date picker to sometimes not appear on flow and banner settings pages.
Localize flows for native mobile apps! 🎉
⭐️ What is localization?
Onboard, educate, and support users in their native language with localization for mobile apps.
💡 What can I do with localization?
Easily translate your flows into multiple languages while preserving a personalized touch for each user, ensuring your app resonates globally. Now, easily welcome users, drive adoption, and make important announcements in your app, all within a user's native language.
🚀 Ready to dive in?
Chat with our team to add localization to your Appcues plan. Customers with localization already enabled for web flows can start localizing mobile flows immediately. For help getting started, check out our support doc.
Localization is available for iOS, Android, Flutter, Ionic, and Reactive Native frameworks.
Note:
We recommend Appcues Mobile customers update their apps to SDK Version 3.1.0 to use Localization. new
improved
fixed
Studio
Integrations
Mobile
December 2023 Updates
New & improved 🆕✨
- HubSpot & Salesforce Integrations:Target flows by account-level properties (plan type, MRR, company size, etc.) when you pass company data to Appcues from HubSpot or Salesforce. PS - It's as simple as turning a toggle on. 🎉
- Upload a Segment:Upload a .CSV list of UserIDs to create a Segment and be on your way. Join the beta. 👏
- Appcues<>Salesforce Integration:Connect Appcues to your Salesforce Sandbox Account to test the integration.
- Control Experiments:Analyze differences between control and exposed groups within your analytics tool—Amplitude, Heap, Mixpanel—by passing event data directly to them.
- Mobile Showcase App:Appcues supports modals, tooltips, embeds, surveys, and more for native mobile apps. Want to see them in action? Download our new showcase app: iOS | Android 📱
Coming soon 🚧👀
- Localization for Mobile Flows:Soon, translate your in-app experiences into other languages to onboard, educate, and support users in their native language. 🥂💬 Chat with our team to learn more.
- Account Profiles:Soon, see crucial company-level data and metrics from various sources inside Appcues for a comprehensive view of account engagement. Join the beta.
Bug fixes 🐛💥
- Tooltips:Fixed tooltip positioning on pages with complex web-component structures (nested elements withslots). The tooltip was being rendered far from its original position, not anymore 🙂.
- Mobile:An update has been added that allows you to target app elements below the fold.
new
improved
fixed
Studio
Mobile
November 2023 Updates
New & improved 🆕✨
- Mobile Builder:Use the new undo/redo buttons (or keyboard shortcuts) to make lightning-fast changes while building mobile flows. Revert styles, revive deleted steps, and more! 🪄
- Preview Mobile Flows:Quickly test a flow (except for anchored tooltips and embeds) on your mobile device without installing the Appcues SDK. How? When building, click "Preview,” scan the QR code, and use the third option on the screen to open the flow in our Mobile Showcase App for a quick preview of the experience you’ve created.
- Saved Charts:We’ve renamedDashboardtoSaved Charts. Never built a chart before? It’s a great way to monitor engagement with Appcues flows, checklists, or any other tracked event in your product. See how in our support doc.
Coming soon 🚧👀
- Localization for Mobile Flows:Soon, it will be easy to translate your in-app experiences into another language to onboard, educate, and support your users in their native language. 🥂💬 Join the beta.
- Upload a Segment:Need to build an Appcues segment in record time? Soon, you’ll be able to upload a .csv list and be on your way. Join the beta.
- Account Profiles:Get ready to lay your eyes on crucial company-level data and metrics from various sources inside Appcues for a seriously comprehensive view of account engagement. Join the beta.
- Salesforce & HubSpot Integrations:Soon, sync account-level profiles from Salesforce or HubSpot into Appcues for targeting and reporting. Join the beta.
Bug fixes 🐛💥
- Fixed a bug where the backdrop between group steps did not cover all elements of the page.
new
improved
fixed
Studio
Integrations
Mobile
October 2023 Updates
What's New
New & improved 🆕✨
- Users Table:Need more columns on the Users page in Studio? You got it. Scroll side-to-side to view your new columns.
- Manage Your Appcues Team:It’s now easier to manage your team inside Appcues. Get a clear view of invited users, invite multiple users at once, keep an eye on invitation status, and manage them all from the Team page in Studio. Teamwork makes the dream work! 👥
- Journeys:Say hi to the Navigator tab in Journeys 👋 and use it to jump around your more complex Journey canvases quickly. Also, you can now move the Filters panel for easier editing and rename a Journey after it's created.
- Mobile Slideouts:Make announcements on native mobile apps with a small-to-mid-sized UI pattern that slides smoothly onto your user's app screen. 🕺
- Mobile Tooltips:Now, setTargetActionsfor your mobile Tooltips and decide when users interact with the target element if they should advance, dismiss the Flow, go to another page, or see another experience.
Coming soon 🚧👀
- Account Profiles:Get ready to lay your eyes on crucial company-level data and metrics from various sources inside Appcues for a seriously comprehensive view of account engagement. Join the beta
- Salesforce & HubSpot Integrations:Soon, sync account-level profiles from Salesforce or HubSpot into Appcues for targeting and reporting. Reach out to join the beta
Bug fixes 🐛💥
- Tooltips:We fixed an issue where hard backdrops were persisting on pages when the tooltip was not visible.
- Banners:We fixed an issue where Banners created from Studio weren’t looking as designed. Now, Banners will look and behave the same, whether created from Studio or Builder. 🪄
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