Changelog

Follow up on the latest improvements and updates.

RSS

July 8, 2025

new

improved

fixed

Studio

Workflows

June 2025 Updates

What's New

New & improved 🆕✨

Folders:
Keep things organized and easy to manage—especially when you’re working across teams or managing lots of experiences. Read the full update →
Workflows:
Sharing and reloading Workflows just got easier. URLs now include your exact view—Builder vs. Analytics, selected node, and date range—so teammates land right where you are. 🪄

Coming Soon 🚧👀

Mobile Themes:
Apply unique, reusable Themes to every mobile Flow without touching code, keeping experiences perfectly on-brand even as designs evolve.
Flows in Workflows:
Add web Flows directly from the Workflows canvas to create seamless campaigns.
A new
NPS
experience type that includes the ability to publish multiple surveys, localization, and more!
Appcues AI:
Describe your idea in plain language and let AI generate a fully-formed Flow, freeing you to polish the details instead of starting from scratch.

Bug Fixes

🐞

Workflow Emails:
CC and BCC fields now send and log correctly, including full timeline tracking in HubSpot and Salesforce.

July 7, 2025

new

Studio

Stay organized and find what you need faster—with Folders

⭐️ What’s new
You can now group Flows, Workflows, Checklists, Pins, and more into Folders—organized by project, product, use case, team, or whatever makes sense for how you work.
✨ Bonus: You can nest folders inside folders for even more structure.
Here’s what else you can do:
Drag and drop to move content where it belongs 
Create subfolders for a clean, intuitive hierarchy
Search, filter, and view all Appcues experiences from one place
It’s the easiest way to keep track of what’s live, what’s outdated, and what needs a refresh.
🚀 Ready to get started?
Folders are available for all customers on all plans. Log in to Appcues and view Folders to create your first one.

June 2, 2025

new

improved

fixed

Studio

Analytics

Workflows

May 2025 Updates

What's New

New & Improved 🆕✨

Public API:
Pull Flow screenshot previews
(just like the ones you see in Studio)
for any web experience—perfect for automatically adding them to tools like Miro, Figma, your CMS, and more.
Public API:
Programmatically export a list of users in any segment, with support for custom properties and flexible CSV or JSON formats.
Banners:
Download a CSV of views, clicks, and dismissals to measure banner performance. 👏

Coming Soon 🚧👀

AI in Appcues:
Help shape what’s next—share your feedback on how you’d like to see AI show up in Appcues.
Folders:
Organize experiences into Folders, making content easier to manage—especially across teams.
Flows in Workflows:
Add web Flows directly from the Workflows canvas to create seamless campaigns.
NPS:
NPS: A new NPS experience type is on the way—with support for multiple surveys, localization, and more!

Bug Fixes

🐞

Exports:
Some analytics exports were getting flagged as spam. We’ve updated our email templates—and things are looking much better now.

May 1, 2025

new

improved

fixed

Studio

Builder / Experiences

Analytics

Workflows

April 2025 Updates

What's New

New & improved 🆕✨

Experiences in Studio:
We’re making it easier to manage experiences at scale! You can now publish and unpublish directly from the list page—for Flows, Banners, Pins, Launchpads, and Checklists. Plus, an icon indicates which experiences have unpublished changes so you can quickly spot which needs review. ✨

Workflows:
Get deeper insights into performance with:

In-queue emails now visible in analytics:
See how many users are waiting on an email due to sending limits or timing rules—right alongside your other email metrics.
All email performance in one place:
The new Email Performance page shows delivery and engagement metrics for every email across all Workflows. Filter by date range or Workflow, and click any number to see the users behind it.🔥

Public API:
Experience listing endpoints now include
created_by_email
and
updated_by_email
so it’s easier to know who’s making changes—no more decoding Studio user IDs.
Studio:
We’ve improved page load times across Studio for a faster, smoother experience. 🎉

Coming Soon 🚧👀

Flows in Workflows:
Add web Flows directly from the Workflows canvas to create seamless campaigns.
Folders:
Organize experiences into Folders, making content easier to manage—especially across teams.

Bug Fixes

🐞

Builder:
Fixed an issue that made it hard to edit image blocks with a short height.
Banners:
Fixed a bug where dismissed banners could briefly reappear for users.
Exports:
Fixed an issue where user property attributes with a
false
value appeared blank in experience exports.

April 4, 2025

new

improved

March 2025 Updates

What's New

New & improved 🆕✨

Image Gallery:
Reuse uploaded images in your Web and Mobile Flows, Pins, Emails, and Push Notifications without re-uploading. Supports image blocks, hero backgrounds, and icons.✨ Read more for the full update.
Localization for Banners and Launchpads:
Now fully localizable with manual edits, XLIFF file support, AI translations, and RTL language support—make them feel native in any language. Read more for the full update.

Workflows:

Your multi-channel engagement keeps getting better:

Event-Based Workflow Conditions:
Control when emails are sent by restricting Workflow progression until an event occurs (Email sent, skipped, delivered, or opened). And set a
maximum wait
to prevent users from getting stuck. ✨

"In Queue" Emails:
See emails waiting to be sent due to rate limits, sending windows, or frequency restrictions—right in email analytics. 💥
Live Status Indicator:
Workflows that are live now show a green bar for quick identification.
User List Export:
Export user profiles tied to Workflow events. Choose the columns you want to include and you’ll get an email with a link to download the CSV.

Account Properties Management:
Now, manage account properties just like user properties! We’ve streamlined the page and added the ability to self-declare data types so values are formatted correctly.

Filtering Experiences:
No more digging through settings! See an icon on list pages for Flows, Pins, and other experiences with unpublished changes. Filter to quickly triage and manage them.

Bug Fixes

🐞

Mobile SDK updates:

A variety of improvements across platforms, including analytics updates and bug fixes.

Android [4.3.5]:
New workflow analytics, survey field naming consistency, and compile flag support.
iOS [4.3.6]:
New workflow analytics and a fix for screen capture crashes.
Capacitor [4.3.4]:
Includes Android and iOS updates.
Flutter [4.3.4]:
Includes Android and iOS updates, plus an embed display fix.
React Native [4.4.1]:
Includes native updates and support for React Native New Architecture (fully backward compatible).

April 4, 2025

new

Builder / Experiences

Mobile

Workflows

Keep your media organized and on-brand—with the Image Gallery

⭐️ What’s new
Now when you upload an image, it’s saved to your Image Gallery so you can reuse it across Web and Mobile Flows, Pins, Emails, and Push Notifications—no more uploading the same asset over and over. 
It keeps your visuals consistent, your files tidy, and makes it easier for different teams to stay aligned when building in Appcues. Supports image blocks, hero backgrounds, and icons. ✨
🚀 Ready to get started?
Start building a new experience and add an image block to see the new gallery option.

April 2, 2025

new

Builder / Experiences

Make Banners and Launchpads feel native—with Localization

💡 What is Localization?
Localization helps you deliver experiences that resonate by showing the right message in the right language.
⭐️ What’s new
Banners and Launchpads are now fully localizable. Translate directly in the Builder, upload XLIFF files, or use AI to speed things up. 🎉🙌 We also support right-to-left languages.
🚀 Ready to get started?
Create a new Banner or Launchpad, or open an existing one to add translations. If anything’s unclear, check out our support docs for guidance.

March 14, 2025

new

improved

Mobile

Segmentation

Workflows

February 2025 Updates

What's New

New & improved 🆕✨

Workflows:
Multi-channel messaging is here! Now you can send email and push notifications alongside your in-app messages with Workflows. 💌 Connect every message, automate follow-ups, and track engagement—all in one place. Read the full update to learn more.
Segments:
Big changes! Now, see the full list of users in a Segment, view accurate counts on the Segment page, and pick and choose which properties you want to include for smaller, faster exports! 🎉 Read the full update to learn more.
Mobile Flows:
A new "back" button makes it simpler to edit Flows and move between content blocks without hassle.
Mobile Flows:
We've added more options so you can preview and test your mobile Flows on the latest devices, like the newest iPhone and Samsung models, to make sure they look great for every user.

Coming Soon 🚧👀

Localized Banners and Launchpads
: Translate content with manual editing, xliff support, AI-powered translation, and RTL support. Now in beta, 🧪 reach out to support@appcues.com to join!
Builder Image Gallery
: Soon, save and reuse images you use frequently across experiences.

Improved Property Management:
Add display names for your account properties, set data types for all your properties, and more.
Studio:
Filter experience list pages by live content that have unpublished changes.

February 28, 2025

improved

Studio

Segmentation

Get the full user list, count, and better exports with our updated Segment page

💡What are Segments?
Segments help you group your users based on shared behaviors or attributes, so you can target the right people with the right messages at the right time.
⭐️ What's new?
Previously, the Segment count shown on your Segments page only included users who met the criteria and had been active in your app within the last 7 days. Now, it includes all users who meet the criteria, whether recently active or not. 🔥
P.S. The actual users in your segments haven’t changed—just how we calculate and display the count. 
That's not all! Now: 
See a full list of Users in a Segment directly on the page
Pick and choose which user properties to include in an export for smaller, faster reports
View all experiences connected to a Segment from the details page
🚀 Ready to dive in?
These changes are live for all Appcues customers now. To see the improvements, go to the Segments page.

February 26, 2025

new

Builder / Experiences

Analytics

Workflows

Send email and push notifications with your in-app messages using Workflows

⭐️  What's new
You can now send email and push notifications in Appcues with Workflows. Send messages in one place, powered by the same product usage data you trust for in-app experiences—so every message is connected, every follow-up is smart, and every touchpoint drives users forward. Plus, you can track it all in a single view.
📌  What are Workflows?
Workflows let you reach users outside of your product and turn scattered messaging into a seamless experience. When a user takes action (or doesn’t), Workflows automatically send the next best message—whether that’s an email nudge or a push notification—so nothing gets lost and engagement stays strong.
💡 How to use Workflows
Start with real user behavior: 
Trigger messages based on what users do (or don’t do) in your product.
Connect your channels: 
Build emails, and push notifications that work together to bring users back to your product.
Drive users into in-app experiences:
 Link email and push notification buttons directly to Flows to keep users moving forward.
Track success:
 No more stitching together data—track how messages impact behavior across channels, all in one place.
🙌  What you can do with Workflows
From onboarding to retention, Workflows help you create a connected experience that keeps users moving forward. Here are some of the top use cases:
Onboarding: 
Welcome new users with an in-app Flow and Checklist, then email them if they don’t complete key steps. 
Re-engagement: 
 Detect inactive users and send an email reminder to log in linked to an in-app tour showcasing what’s new.
NPS follow-up: 
Collect an NPS score in-app, then send an email asking promoters to leave a review or reach out to detractors with personalized follow-up.
🚀  Ready to get started?
All customers can explore and build Workflows anytime—publishing is free for 60 days, then available as an add-on. Log in now to start building! Need help? Check out our support docs or explore an interactive demo to see it in action. 🚀

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