Changelog

Follow up on the latest improvements and updates.

RSS

⭐️ What are Journey analytics?
See more of what matters in a single view with users seen, goal completion, and issue metrics right alongside your complete Appcues Journey.
💡 What can I do with Journey analytics?
Now, you can visualize all of your connected in-app experiences and their performance right in the same spot. Plus, share the link to a Journey so key stakeholders can be informed about what users are seeing and how those experiences are doing.
JourneysAnalyticsCanny
🚀 Ready to dive in?
Journeys is available for all customers ⎯log in to build a journey today.
If you aren't sure how you might utilize Journeys, explore our support doc or an example of how we've used it here at Appcues.
⭐️
What's new?
Generate new segments when you upload a CSV of User IDs. Simple, yet powerful. ✨
💡
What can I do with segment upload?
Quickly create segments of hundreds or thousands of users for flow targeting when you upload a list of User IDs. Create a custom-made list or export one from another tool you use, ensure the first column contains User IDs, and upload the list to build a new Segment.
CSVUpload
After you upload your list, you'll see helpful information like file title and upload date. Plus, you can re-download the file at any time.
DecemberWebinar
🚀 Ready to dive in?
Segment upload is available for all customers⎯log in to upload a a new segment. For help getting started, check out our support doc.

new

improved

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Studio

Mobile

January 2024 Updates

New & improved 🆕✨
  • Localization for Mobile Flows:
    Translate your in-app experiences into other languages to onboard, educate, and support users in their native language. Learn more or check out our support documentation. 🥂💬
  • Webhooks - NPS Started:
    We 👂 your requests, and we’ve added
    NPS Started
    as an available event for your custom webhooks, allowing you to create better NPS metrics in your external dashboards.
NPS-Webhook
  • Segment Estimates:
    Across the Appcues platform, Segment estimates now include mobile-only users for more complete approximations of the Segment user count. 🎉
Segment-Estimate
  • Overview Page:
    Similarly, the handy metrics cards on your Appcues Overview page (
    Flows Shown
    ,
    Users Reached
    , and
    Flow Frequency
    ) now also account for mobile users and mobile flows.
Overview Page
Coming soon 🚧👀
  • Journey Analytics:
    Soon, see key metrics (like users seen, impressions, issues, and more) for flows, checklists, pins, and banners right on a Journeys canvas.
  • Mobile Flows in Journeys:
    Soon, you'll be able to include mobile flows and experiences in your Journeys, providing a complete look at in-app experiences for your mobile app.
  • Account Profiles:
    Soon, see crucial company-level data and metrics from various sources inside Appcues for a comprehensive view of account engagement. Join the beta.
Bug fixes 🐛💥
  • Scheduling:
    Fixed an issue causing the scheduling date picker to sometimes not appear on flow and banner settings pages.
Localize flows for native mobile apps! 🎉
mobile-localization-general-image-v2-2x
⭐️ What is localization?
Onboard, educate, and support users in their native language with localization for mobile apps.
💡 What can I do with localization?
Easily translate your flows into multiple languages while preserving a personalized touch for each user, ensuring your app resonates globally. Now, easily welcome users, drive adoption, and make important announcements in your app, all within a user's native language.
Localization
🚀 Ready to dive in?
Chat with our team to add localization to your Appcues plan. Customers with localization already enabled for web flows can start localizing mobile flows immediately. For help getting started, check out our support doc.
Localization is available for iOS, Android, Flutter, Ionic, and Reactive Native frameworks.
Note:
We recommend Appcues Mobile customers update their apps to SDK Version 3.1.0 to use Localization.
If you haven't added Appcues Mobile to your account, try it today or chat with our product experts.

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Studio

Integrations

Mobile

December 2023 Updates

New & improved 🆕✨
  • HubSpot & Salesforce Integrations:
    Target flows by account-level properties (plan type, MRR, company size, etc.) when you pass company data to Appcues from HubSpot or Salesforce. PS - It's as simple as turning a toggle on. 🎉
  • Upload a Segment:
    Upload a .CSV list of UserIDs to create a Segment and be on your way. Join the beta. 👏
  • Appcues<>Salesforce Integration:
    Connect Appcues to your Salesforce Sandbox Account to test the integration.
  • Control Experiments:
    Analyze differences between control and exposed groups within your analytics tool—Amplitude, Heap, Mixpanel—by passing event data directly to them.
  • Mobile Showcase App:
    Appcues supports modals, tooltips, embeds, surveys, and more for native mobile apps. Want to see them in action? Download our new showcase app: iOS | Android 📱
Coming soon 🚧👀
  • Localization for Mobile Flows:
    Soon, translate your in-app experiences into other languages to onboard, educate, and support users in their native language. 🥂💬 Chat with our team to learn more.
  • Account Profiles:
    Soon, see crucial company-level data and metrics from various sources inside Appcues for a comprehensive view of account engagement. Join the beta.
Bug fixes 🐛💥
  • Tooltips:
    Fixed tooltip positioning on pages with complex web-component structures (nested elements with 
    slots
    ). The tooltip was being rendered far from its original position, not anymore 🙂.
  • Mobile:
    An update has been added that allows you to target app elements below the fold.

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improved

fixed

Studio

Mobile

November 2023 Updates

New & improved 🆕✨
  • Mobile Builder:
    Use the new undo/redo buttons (or keyboard shortcuts) to make lightning-fast changes while building mobile flows. Revert styles, revive deleted steps, and more! 🪄
  • Preview Mobile Flows:
    Quickly test a flow (except for anchored tooltips and embeds) on your mobile device without installing the Appcues SDK. How? When building, click "Preview,” scan the QR code, and use the third option on the screen to open the flow in our Mobile Showcase App for a quick preview of the experience you’ve created.
  • Saved Charts:
    We’ve renamed
    Dashboard
    to
    Saved Charts
    . Never built a chart before? It’s a great way to monitor engagement with Appcues flows, checklists, or any other tracked event in your product. See how in our support doc.
Coming soon 🚧👀
  • Localization for Mobile Flows:
    Soon, it will be easy to translate your in-app experiences into another language to onboard, educate, and support your users in their native language. 🥂💬 Join the beta.
  • Upload a Segment:
    Need to build an Appcues segment in record time? Soon, you’ll be able to upload a .csv list and be on your way. Join the beta.
  • Account Profiles:
    Get ready to lay your eyes on crucial company-level data and metrics from various sources inside Appcues for a seriously comprehensive view of account engagement. Join the beta.
  • Salesforce & HubSpot Integrations:
    Soon, sync account-level profiles from Salesforce or HubSpot into Appcues for targeting and reporting. Join the beta.
Bug fixes 🐛💥
  • Fixed a bug where the backdrop between group steps did not cover all elements of the page.

new

improved

fixed

Studio

Integrations

Mobile

October 2023 Updates

What's New
New & improved 🆕✨
  • Users Table:
    Need more columns on the Users page in Studio? You got it. Scroll side-to-side to view your new columns.
  • Manage Your Appcues Team:
    It’s now easier to manage your team inside Appcues. Get a clear view of invited users, invite multiple users at once, keep an eye on invitation status, and manage them all from the Team page in Studio. Teamwork makes the dream work! 👥
  • Journeys:
    Say hi to the Navigator tab in Journeys 👋 and use it to jump around your more complex Journey canvases quickly. Also, you can now move the Filters panel for easier editing and rename a Journey after it's created.
  • Mobile Slideouts:
    Make announcements on native mobile apps with a small-to-mid-sized UI pattern that slides smoothly onto your user's app screen. 🕺
  • Mobile Tooltips:
    Now, set
    Target
    Actions
    for your mobile Tooltips and decide when users interact with the target element if they should advance, dismiss the Flow, go to another page, or see another experience.
Mobile Tooltips Actions
Coming soon 🚧👀
  • Account Profiles:
    Get ready to lay your eyes on crucial company-level data and metrics from various sources inside Appcues for a seriously comprehensive view of account engagement. Join the beta
  • Salesforce & HubSpot Integrations:
    Soon, sync account-level profiles from Salesforce or HubSpot into Appcues for targeting and reporting. Reach out to join the beta
Bug fixes 🐛💥
  • Tooltips:
    We fixed an issue where hard backdrops were persisting on pages when the tooltip was not visible.
  • Banners:
    We fixed an issue where Banners created from Studio weren’t looking as designed. Now, Banners will look and behave the same, whether created from Studio or Builder. 🪄
The latest addition to Appcues Mobile⎯Slideouts are now available for native mobile apps!
⭐️ What are Mobile Slideouts?
Mobile Slideouts are small-to-mid-sized UI patterns that elegantly slide onto the user's app screen.
💡What can I do with Slideouts?
Slideouts are a great way to make announcements and drive user action without taking over too much screen real estate.
  • Boost marketing campaigns and promotions (they're 10x more effective than email promotions)
  • Gather valuable data and feedback
  • Offer quick, helpful tips
  • Prompt users to take an action, explore new features, or upgrade
🚀 Ready to dive In?
Log in to Appcues to build your first Slideout. For help getting started, check out our support doc.
Slideouts are available for iOS, Android, Flutter, and Reactive Native frameworks.
Note:
Appcues Mobile customers must update their apps to
SDK Version 3.1.0
to use Slideouts.
If you haven't added Appcues Mobile to your account, try it today or chat with our product experts.
slideouts-animation

new

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Studio

Builder / Experiences

Analytics

Integrations

Mobile

September 2023 Updates

What's New
New & improved 🆕✨
  • Webhooks:
    Create connections between Appcues and your other tools⎯without extra steps or third-party apps— by enabling a stream of information to flow from Appcues for real-time updates on the actions you care about. You’ll also get a handy error report via email if your Webhooks fail. 🎉
  • Checklist option:
    Now, you can configure a checklist item to be marked as completed when clicked (within the checklist settings). Read last month’s notes for other recently added checklist options.
  • Events Explorer:
    Track more of what matters. Now you can add up to 10 (previously 4), Click-to-Track events to your Saved Charts.
  • Mobile Surveys:
    Within a mobile survey flow, you can now configure the rating survey type to start from 0, enabling you to create your own mobile NPS survey. 🥳
  • Mobile Embeds:
    Start from new templates when you build a mobile embed⎯your non-intrusive pattern for inline experiences. Learn more about Embeds for more details.
  • User List Dates:
    Date fields on the user list page are now displayed in a human-readable format instead of unix timestamps.
  • Journeys:
    Start a Journey from a page or event, then filter by segment to know exactly what specific audiences are seeing. If your Journey gets cluttered, simply click the broom icon and let Journeys clean things up. Plus, a brand new way to get around with Navigator. Just click on the node you added to the canvas to go directly to it.
JourneysSeptember
Coming soon 🚧👀
Bug fixes 🐛💥
  • SDK:
    Fixed a bug where the SDK was not finding the right scrollable element in pages with complex web component structures.
  • Builder:
    Fixed a bug where the floating menu options (to switch between builder types) were not closing when the menu started being dragged.
  • Builder:
    Fixed a bug where most of the select elements were not closing when clicking outside of it.
  • Checklist:
    Fixed a bug where the checklist’s dismiss link was not performing any action.
Appcues Webhooks are now available!
We’ve added Webhooks to make it easier to create connections between Appcues and your other tools––without extra steps or third-party apps for more seamless experiences (for you and your users).
⭐️
What are Webhooks?
Webhooks enable a stream of information to flow from Appcues to another tool for real-time updates on the actions you care about.
💡
What can I do with Webhooks?
Top ways our beta group have been using Webhooks to create automated connections:
  • Updating data in an internal database
  • Prompting updates in a CRM platform like Zoho CRM
  • Passing NPS and survey data to Airtable and Google Sheets
  • Triggering emails after actions (checklist completed, etc.), feature usage, and NPS
  • Creating workflows with third-party tools like IFTTT and Make
  • Altering product or feature behavior based on user action
🚀
Ready to dive In?
Webhooks
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