September 2024 Updates

What's New

New & improved 🆕✨

Launchpads (Beta):
Bring more helpful content to your product by connecting Launchpads—your in-app resource center—with Zendesk, Freshdesk, or Helpjuice. Read on for more info. Want us to add another integration? Tell us what.

Launchpads (Beta):
For more insight into how your users are leveraging your Launchpad, see a breakdown of interactions by day and by type (flows, articles opened, searches, etc.) on the analytics page.

Launchpads (Beta):
Launchpad interaction events are also now available in a User Profile’s activity feed. 👀✨

Goals:
For more control over how you track success, customize the conversion timeframe for Goal conversions on a Flow. Instead of being limited to a 7-day window, choose any timeframe from 1 to 90 days to better fit Goals that may take users longer to complete. Read on for more info.

Mobile:
Building your native mobile app experiences just got easier! Now, you can save any step from your Flow as a template to reuse it in your other Flows.
Multi-Channel Messaging:
Automate email messages and push notifications based on how users are interacting with your product and other Appcues experiences. Fill out this form to join the beta program. 🎉
Mobile:
Spot issues with ease. Now, when building your mobile Flows, launch the debugger directly from the Builder. Here’s how: Open the Flow you want to debug and the option will be under the 3 dots menu in the bottom bar.

Coming soon 🚧👀

Launchpads:
Soon, embed your Launchpad in your app as an inline icon, giving you greater control over its appearance within your product.

Bug fixes 🐛💥

Localization:
Certain special characters could break the Flow localization file if they appeared directly in the language’s name. We’ve fixed this!